Shipping Policy

Shipping Policy - Efficient Processing and Comprehensive Coverage

  1. Processing Time:

    • Please allow 1-3 business days for order processing. Your patience is valued as we meticulously prepare your order for a seamless shipment.

  2. Domestic Shipping:

    • Our shipping network spans all 50 states within the U.S., extending services to APOs/FPOs, and U.S. territories like Puerto Rico, Guam, and the U.S. Virgin Islands.
    • For security reasons, deliveries to Post Office Boxes are not accommodated.

  3. International Shipping (Future Expansion):

    • While presently limited to the United States, we are actively planning to introduce international shipping options in the near future.

  4. Return and Refund for Undeliverable Packages:

    • In the event of packages being returned due to incorrect addresses or undeliverable locations, a prompt refund process is initiated to ensure customer satisfaction.

  5. Transit Responsibility:

    • We acknowledge that unforeseen circumstances may arise during transit. However, we cannot accept responsibility for items or packages lost during this process. Additionally, packages marked as "delivered" by the courier fall outside our control.

  6. Shipping Costs:

    • Shipping costs are calculated based on weight and location, starting at $6.95. Please note that pricing may vary depending on the destination.

For any inquiries regarding our shipping policies or assistance with your order, our dedicated customer support team is at your service.

Thank you for entrusting Bug N Me with your shopping experience.

Sincerely,

Bug N Me Shipping Team