Return Policy

Dear valued customers,

At Bug N Me, we prioritize your satisfaction. To ensure a smooth and enjoyable shopping experience, please take note of the following return policy terms:

  1. Timely Return Requests:

    • Kindly submit all return requests within seven (7) business days of receiving your order through the "Orders" section on your account page. Requests made after this period may be subject to vendor discretion.

  2. Prompt Return Shipping:

    • Buyers are expected to return items within seven (7) days of receiving the provided return shipping label.

  3. Reasonable Explanation:

    • Provide a clear and concise explanation for your return request. Your insights help us serve you better.

  4. Condition of Returned Items:

    • Ensure that returned items are unworn, unaltered, and still in their original packaging with attached tags.

  5. Approved Shipping Label Usage:

    • Utilize the shipping label provided by the vendor for returns. Any alternative return methods will regrettably not be accepted.

  6. Communication Before Disputes:

    • Prioritize open communication. In the event of concerns, please refrain from placing credit card disputes or chargebacks without first discussing the matter with the vendor. This ensures we can work together towards a mutually beneficial solution for your purchase.

We appreciate your understanding and cooperation. If you have any questions or need assistance, feel free to reach out to our customer support team.

Happy shopping!

Sincerely,

Bug N Me